PENGARUH WORK FAMILY CONFLICT TERHADAP STRES KERJA PADA KARYAWAN PT. BANK TABUNGAN NEGARA (Persero) Tbk. KANTOR CABANG KOTA AMBON

Abstract

Initial survey at PT. BTN Ambon Branch shows that there are indications of work family conflict problems among employees. On the other hand, employees show symptoms of work stress. This research aims to find out how work family conflict influences work stress in PT. BTN Ambon Branch.

The analytical method used in this research is descriptive analysis and simple linear regression analysis. Descriptive analysis shows that work family conflict at PT. BTN Ambon Branch has an average value of 2.95 which is interpreted as quite good, while work stress has an average value of 3.25 which is interpreted as quite good. The results of the regression analysis show that work family conflict has a positive and significant effect on work stress at PT. BTN Ambon Branch.

Based on these results, it can be concluded that employees cannot balance work family conflict, so work stress increases. To overcome this, PT BTN Ambon Branch must try to balance work family conflict by paying attention to time based conflict, strain based conflict, behavior based conflict. The level of work stress must also be reduced by paying attention to the symptoms of work stress on psychological indicators, physical indicators and behavioral indicators.

 Key words: work family conflict, work stress.