Lusiawati, Siti, et al. “THE EFFECT OF HEALTHCARE PROVIDERS’ SERVQUAL DIMENSIONS ON PATIENT LOYALTY AT ARJASA COMMUNITY HEALTH CENTER”. Jurnal Maneksi (Management Ekonomi Dan Akuntansi), vol. 15, no. 2, Apr. 2026, pp. 788-99, doi:10.31959/jm.v15i2.3744.